Terms and Conditions

1. General Terms

The provisions of this document refer to the general use of the ConectX ecosystem services (generically referred to as “ConectX Services” or simply “ConectX”) and constitute an Agreement between you and the company that provides and operates ConectX, Digitax Online Public Services (generically referred to as the “Company” or “Ecosystem Operator”), with its registered office in Bucharest, District 1, Frumoasă St. , no. 21, 1st floor, apt. 2.

The agreement governs your access to the services made available to you by the ConectX ecosystem both on its own behalf and on behalf of its licensors and partners, as well as the use of applications, the website https://www.conectx.net, any video or audio material, text or graphic element sent, received, stored or present in any form or context within the ecosystem (generically referred to as “ConectX Content” or simply “Content”).

In certain sections, the ecosystem may display content that is assimilated within the ecosystem but does not belong to it, but to its licensors or partners.

Also, the content elements generated by you consisting of any video or audio material, document, text, link or graphic element sent, received, stored or present in any form or context within your own Personal Virtual Space (PVS) belong to you, being created, used and stored by you in the ecosystem under full and sole responsibility, and the service provider cannot be held responsible in any way for this content. This content is generically called “Personal Content”.

The content consisting of the set of elements existing within the ecosystem is used by you voluntarily and under full and sole responsibility.

The content generated as a result of the interaction between users is considered Personal Content of each of those who participated in its generation.

Where applicable, the term “Company” shall also be understood to refer to all licensors, suppliers, partners, affiliates or other third parties that Digitax Online Public Services may employ in or collaborate with in connection with the ConectX Services.

By using ConectX, you agree to the provisions of this Terms and Conditions of Use Agreement and the Privacy Policy (collectively referred to as “Terms and Conditions”). Please read them carefully. If you do not agree with the provisions of the Terms and Conditions of Use, you cannot use ConectX.

The Company reserves the right to unilaterally update, modify or supplement the Terms and Conditions of the ConectX ecosystem, keeping a chronological record of all changes made. Any new version of the Terms and Conditions will be notified to you at your personal email address, provided that it is correctly provided to us in the Profile/Personal Data section under “Correspondence Email”. Using ConectX after the effective date of the new provisions constitutes your acceptance of the new provisions. If you do not agree with the new provisions, you can request the deletion of your Personal Virtual Space at any time until the date of entry into force.

2. User Age Limit

ConectX is intended for use by persons aged 18 or over. By accepting this contract or by using the services of the ConectX ecosystem, you enter into a binding Agreement with the Company and declare that you are of legal age and fully capable and aware of entering into a legally binding agreement.

If you use the ConectX Services on behalf of an organization, you warrant that you have the right (legal or contractual) to represent the organization in this Agreement, and the terms “User” and “You” will include both you as an individual user and the organization you represent.

3. How to Use the ConectX Ecosystem

  1. The use of the ConectX ecosystem requires the user to have the hardware, software and a stable broadband internet connection to allow access to the ecosystem. The quality of the ConectX Services depends on maintaining these tools in good working order and the continuous updating of the software packages used (e.g., Chrome, Mozilla) to the latest versions provided by the suppliers. It is the user's obligation to keep their work tools updated with the latest versions of the software programs used. The Company cannot be held responsible for this. Failure to comply with these provisions may result in the use of ConectX services at a lower level of quality. This reduced level of quality and performance of the services does not entitle the user to claim any compensation or claim from the Company.
  2. The ConectX services are used as is. As a user, you can send suggestions regarding the improvement of ConectX Services through the communication means agreed by the company. The Company reserves the right to decide at its own discretion whether the suggestions sent will be included in the service development and expansion plan, the acceptance or refusal of the suggestions not engaging the Company's liability in any way. Once the suggestions are sent, you agree that the ownership right over them is transferred free of charge to the Company.
  3. Access to and use of ConectX is done by generating and operationalizing your own Personal Virtual Space (PVS), for which purpose you must follow the registration steps implemented to ensure access to the ecosystem. Registration can be initiated online through the website https://www.conectx.net, the “Register” section or by physical presentation at one of the offices of the entities authorized to identify the user (e.g., public institutions) and initiate the creation of the Personal Virtual Space. Obtaining or attempting to obtain access to the ecosystem by fraudulently assuming the identity of another person or by falsifying your own identification data constitutes forgery and falls under the incidence of criminal law.
  4. As a user, you are responsible for providing and maintaining accurate and up-to-date personal data (including email and phone number), as well as protecting all content existing within your own PVS. The Company cannot be held responsible in any way if, as a user, you deliberately, accidentally or forced by any kind of circumstances, do not comply with the above provisions.
  5. Your Personal Virtual Space is unique and personal. Granting access to other people to your own PVS, under or without your supervision, is your responsibility. The Company and no other user, natural or legal person, partner, supplier or affiliate can be held responsible for the access you grant to other persons ignoring these provisions.
  6. The set of graphic and structural elements, texts, links, sketches, images, logos, including the structural and organizational concept, as well as any other element that is part of the structure of all virtual spaces in the ecosystem are part of the ConectX Content and belong exclusively to the company. The Company may unilaterally decide on this content in accordance with its vision and priorities.
  7. By generating and using your own PVS, you expressly consent to it constituting an official and formal communication channel with all public entities registered/enrolled in the ConectX ecosystem, regardless of whether they were registered/enrolled before or after the generation of your own PVS. You also agree to the transmission of this consent to all public entities in the ConectX ecosystem without any notification in this regard. Communications between you as a user and the other entities (public or private) existing in the ConectX ecosystem through your Personal Virtual Space and the Virtual Spaces belonging to the other entities may be subject to special Terms and Conditions that will be added to the provisions of this document. Even under these conditions, the Terms and Conditions of the ConectX ecosystem remain valid, the special Terms and Conditions having legal effects only between the entities that have adhered to their provisions.
  8. By this Agreement, you give your consent that, on your behalf and for you, the ConectX ecosystem automatically notifies the public entities it has enrolled and those with which it is interconnected for the automatic transfer of relevant data and information they hold about you to your Personal Virtual Space and their periodic updating. The data thus collected belongs to you and is exclusively intended for you. No third party will have access to this information unless you personally and explicitly consent to this. The Company will be able to access this data only under the conditions clearly stipulated in point 6 of this Agreement.
  9. As a user of the ConectX ecosystem, you retain full responsibility for the legality of the content displayed, uploaded, shared, stored or in any way made available in relation to other entities registered/enrolled in the ecosystem.

4. ConectX Services

The ConectX Services are valid on the date of conclusion of this Agreement between you and the Company and constitute the minimum necessary tools for creating your own Personal Virtual Space and interconnecting it with the other Virtual Spaces in the ecosystem belonging to other natural or legal persons (companies, NGOs, public institutions, etc.)

The Company reserves the right to modify the structure of the services in accordance with its strategy and vision in order to ensure a superior and as complete user experience.

5. User Identity

As a user, you explicitly consent to your name, surname, quality (e.g., natural person or representative of a legal person) and its unique identifier being made available to all other users. All other identification data remains confidential.

User identity within the ecosystem is transparently managed in the sense that each user is identified by other users by name and surname accompanied by a unique numeric identifier at the system level (generically called the ID). A person may simultaneously hold one or more IDs within the ConectX ecosystem, each of these uniquely identifying a role exercised by the person operating within the ecosystem.

The public institutions enrolled in the ConectX ecosystem, depending on their competences, can uniquely identify users also with the help of other unique identifiers under the conditions of the law.

As a user of the ConectX ecosystem, you agree to the access of your personal data by the representatives of public institutions in compliance with the laws in force and the material competences they have. ConectX will ensure for you and for your benefit, in compliance with national laws and the limitations imposed by them, in order to protect your personal data, auditing measures independent of those of public institutions that will allow you to have permanent control of the accesses of your personal data in the ConectX ecosystem.

As a user, you agree with the permanent right of other users to request your identification at any time. The verification of your identity carried out by the representatives of the entities accredited to identify the person, such as, but without being limited to, public institutions, will be kept and aggregated on the user's identity chain of trust. By using the ConectX services, you agree that this information is available to all other users as a guarantee of the accuracy of your identity within the ConectX ecosystem. This information will be available to all public or private entities that have legal duties regarding the identification of persons.

Private entities that fulfill various roles within the ConectX ecosystem (e.g., providers of trust services and electronic signatures, payment processors, etc.) can access your personal data other than your name, surname and unique ID, only based on your explicitly expressed consent.

6. Restrictions on Content and Use of Services

The Company has no access to your Content. However, the following cases may be exceptions to this rule:

  • At the request of the judicial bodies or any other state authorities under the conditions of the law;
  • When there are well-founded indications of fraudulent activity, security risks or technical problems with a high potential to cause damage both to you, the user, and to the Company, partners, suppliers, affiliates or other users in the ecosystem;
  • At the support request received from you as a user;
  • To ensure the proper functioning of the ecosystem;
  • To protect the intellectual property rights of the owner of the ConectX ecosystem, the company Insights Enterprise, headquartered in Brașov, Strada Maior Cranța no. 20, CUI 37534239.

The Company reserves the right to report any illegal activity to the competent legal authorities.

The following categories of Content, without being limited to these, are explicitly prohibited in the use of the ConectX ecosystem:

  1. Offensive content that implies, supports or promotes racism, violence, discrimination, hate, harassment or physical injury of any kind to any individual or group;
  2. Content that includes displays or links to pornographic elements, sexually explicit or any other indecent material;
  3. Content that promotes or supports false or misleading information, illegal, abusive, threatening, obscene, defamatory or slanderous activities or conduct;
  4. Content that discloses illegal or unauthorized copies of materials belonging to other people and that are protected by copyright.
  5. Content that violates the provisions regarding trademarks, copyrights or the rights of other persons that are not accessible except under the protection of personal security measures (accessible by password);
  6. Content by which passwords or personal data of other users are illegally requested, by which the rights of other users of the ConectX ecosystem are violated or harmed, or by which personal information about other people is distributed without their express and explicit consent.

Any Content or material posted in the ConectX ecosystem or obtained by you through it is at your own risk. We do not support, ensure or guarantee the exhaustiveness, veracity, accuracy or reliability of any Content element or communications posted in the ecosystem, nor do we approve the opinions expressed through it.

By using ConectX, you also understand that you may be exposed to Content that could be offensive, harmful, inaccurate or inappropriate, or in some cases, Content that was wrong or is misleading. In no event will we be liable in any way for this Content, including, without limitation, errors or omissions in any Content or any loss or damage of any kind, which resulted as a result of the use of Content generated in or made available through ConectX.

ConectX has the role of a facilitator that provides you as a user with (1) the tools necessary to operationalize your own Personal Virtual Space and (2) the communication channels with the other entities registered/enrolled in the ecosystem, but is not responsible for the legality, validity, authenticity of the Content you generate or with which you come into contact from other users.

The Company, in order to use the software, grants you a personal, global, limited, royalty-free, non-exclusive license that cannot be assigned or sub-licensed. Thus, the license provided is intended only for your own use. This license aims to allow you to use the services available in the ecosystem as they are offered, in compliance with the Terms and Conditions.

The following actions are completely prohibited during the use of ConectX:

  1. Accessing, manipulating or using areas that are not considered public, infrastructure elements, our internal information systems, including the infrastructure of our partners, suppliers or affiliates that enable the optimal functioning of the services available in the ConectX ecosystem;
  2. Scanning or testing the vulnerability of any system, subsystem or network that are part of the ConectX ecosystem;
  3. Violating or eluding security measures regarding identification and authentication within the ecosystem.
  4. Accessing or attempting to access or scan the ConectX ecosystem by any means (manual or automated) other than through the interfaces made available by the ecosystem operator and in accordance with the Terms and Conditions of Use, unless this has been expressly permitted by the Company through a separate agreement;
  5. Falsifying any information packages in order to transmit false or misleading information;
  6. Interfering or disrupting, as well as attempts in this direction, access to and use of the ecosystem by other users by creating malicious Content;

Any attempt to disregard the provisions regarding the protection of the technical infrastructure of ConectX (including the operator's partners, suppliers and affiliates), the security measures mentioned or not explicitly in this document or the protection of other users will be considered an attempt at fraud and entitles the operator to immediately and without any prior notification restrict access to and use of the ecosystem and to notify the competent authorities.

7. Pricing for the Use of the ConectX Ecosystem

Access to the ConectX ecosystem is free. However, the Company reserves the right to make available at any time within the ConectX ecosystem paid services for the use of which you can choose between using them or not, at your free discretion.

8. Personal data

Your use of the ConectX ecosystem involves the collection and processing by the operator of personal data about you and how you use the service. The purpose of collecting and processing this information is to ensure compliance with the Terms and Conditions. By using the ConectX ecosystem, you agree to the use of personal data in accordance with the Privacy Policy and with the consent you have given us.

The Company will comply with European and national regulations on personal data protection.

9. Communications

The Company may need to send you information about ConectX, such as important announcements about services or their administration, via SMS, email or other electronic means of communication, by posting announcements on the website https://www.conectx.net, or through any other relevant communication channel.

If you notice that the ConectX services are not working properly or you want to send us suggestions for new features or to improve existing ones, you can send us an email to [email protected] .

10. Integrations

To ensure the best possible user experience, the Company has the right to make available in the ecosystem at its own discretion services that belong to its suppliers, partners and affiliates. Their use by the user is at their own risk and is subject to the terms and conditions applicable to each service.

The Company will responsibly select only those suppliers, partners, affiliates that respect the same quality standards and that operate in accordance with European regulations. Even so, the Company does not assume and cannot be held responsible for the user's experience using those services, the use being made only based on the user's exclusive will.

11. Cloud services

By this document, you acknowledge and agree that the ConectX services and implicitly the Content generated personally by you in the ecosystem are hosted by Orange Romania.

The Company, at its sole discretion, may choose to change the cloud service provider without prior notice. Regardless of the cloud service provider, the Company will not be responsible or liable to the user for any act, omission or failure in the provision of services by the cloud service provider.

Regardless of the choice made, we undertake to select cloud service providers that will prove that they meet the national and European requirements regarding the storage and protection of users' personal data.

12. Intellectual Property Rights

All intellectual property rights over the ConectX ecosystem with the exception of the User Content are and remain the exclusive property of Insights Enterprise. The content of the ecosystem and the services available within the ecosystem are protected by copyright and intellectual property legislation in Romania and the countries of origin of our licensors, partners, suppliers or affiliates.

With the exception of the limited, personal, non-exclusive, non-transferable and revocable license, which you have as a result of accepting this Agreement for the exclusive purpose of using the ConectX services, the user is not granted any ownership right or license over any intellectual property right with regard to our services or those of our partners, suppliers or affiliates that you access in the ConectX ecosystem.

The software programs, algorithms, functionalities, inventions, concepts, text, images, sound, music, videos, markings, logos, compilations, content and technology used to provide the services available in the ConectX ecosystem or provided directly or indirectly (for example, emails or other communications from us to you) through the ecosystem are “Our Property” and that of our licensors, partners, suppliers or affiliates. For clarity, any format, templates, methodologies, rules, algorithms and software programs used to create your personal Content are the property of the Company. Except as expressly permitted by this Agreement, any use, copying, creation of derivative works, transmission, posting, linking, deep linking, framing, redistribution, sale, decompilation, modification, reverse engineering, translation or disassembly of the Company's property is prohibited.   Violation of this article by the user may be subject to criminal or civil sanctions.

Trademarks, logos, domain names and any other similar signs or symbols, which are displayed on the Website or as part of the ConectX ecosystem, are registered and/or unregistered trademarks of the Company. Nothing in the Terms and Conditions gives you the right to use any of these trademarks without the express consent of Insights Enterprise.

The rights to the personal Content that you generate, send, post or display through the ConectX ecosystem belong entirely to you. By transmitting the Content, you ensure the Company or you are obliged to obtain all the necessary authorizations in order to ensure the Company a non-exclusive, royalty-free, perpetual, transferable, irrevocable and worldwide license to use, reproduce, store, distribute and publish the Content. The user guarantees to the Company that he is the sole owner of the property of the Content generated or made available within the ecosystem or, in other cases, that you have all the rights required by law to grant the Company such a license.

13. Termination of the contract

  1. The termination of this contract is a unilateral act of will so you can request this at any time either to the ecosystem operator or to one of the entities accredited for this purpose (e.g. Public institutions). The ecosystem operator or the entity to which the termination of the existence of your own PVS was requested cannot refuse the request unless legal provisions imply this. However, you must be aware that the deletion of data from PVS is irreversible, with the exception of those that appeared in the ecosystem in a transactional context in which at least 2 entities were involved, both being holders of the respective data and only one of them requested the deletion.
  2. Also, the ecosystem operator may unilaterally terminate this Agreement with prior notification to the user, as well as with or without mentioning the reasons that were the basis of this decision, this remaining at the full discretion of the operator. The notification will be made at least 15 calendar days before the deletion of your Personal Virtual Space, during this interval offering you the possibility to download all the content available in your own PVS. If this does not happen, after the expiry of the term, access to your Personal Virtual Space will be restricted for a period of 5 days during which the operator will export all its Content to the last email address available within the ecosystem. If this email address is no longer valid or up-to-date, the responsibility for the loss or disclosure of the content of your own PVS belongs entirely to you. After the 5 days, your Personal Virtual Space will be permanently deleted.

14. Other provisions

Disclaimer of warranty

The company provides the services as they are. As a user, you are aware that the services are not error-free and that you use the services at your own risk. This means that the services are provided without any warranty or assumption of responsibility. The services will be permanently developed, which is why you are aware that the changes made to the functionalities and user experience will be made without prior notification. The Company offers no grace, express or implied, with regard to the availability, suitability for a particular purpose, performance, accuracy or quality of the ConectX services. The Company, from time to time, will perform updates, improvements, maintenance operations of the services during which the services may not be available. The Company will make all reasonable efforts to schedule updates and maintenance operations outside of peak usage intervals.

Limitation of liability

The Company cannot be held responsible for any kind of damage, resulting from laws, contracts, warranty, indemnity clauses, including, but without being limited to accidental damage, adverse consequences, loss of profit or business opportunities, as well as damage resulting from data loss or loss of access to the ConectX ecosystem.

Indemnification

As a user, you agree to indemnify the Company and its partners, suppliers and affiliates with regard to all expenses they may have as a result of the fact that you have not used the ConectX services in compliance with the Terms and Conditions. The Company reserves the right, at its own expense, to prepare its defense and exclusive control over any issue that is the subject of an indemnification. As a user, you undertake to cooperate in good faith with the Company's representatives in the preparation of any available means of defense.

Partial nullity

If any of the provisions of this Act is declared null or inapplicable by a court or other authority by final and irrevocable decision, the provisions that are not the subject of that decision remain valid and will continue to produce legal effects under the conditions of the law.

Force majeure

Means any circumstances beyond the reasonable control of either party, including, without limitation, fire, explosion, strikes or other labor disputes, riots or other civil disturbances, voluntary or involuntary compliance with any law, regulation of order, recommendation or request of any government authority and errors or downtime in networks, power supply, gateway or similar communication failures. Neither party will have any liability for non-performance of contractual obligations arising from or in connection with events of force majeure.

Assignment

The Company is entitled at its sole discretion to assign, in whole or in part, its rights and obligations arising from this document to any third party.

Applicable law to the parties

The provisions of this document are subject to the legislation of Romania. Any litigation, controversy or claim arising from or in connection with this Agreement will be submitted to the jurisdiction of the Romanian courts at the Company's headquarters.